Hi guys... if the last month, i’ve told you about requesting
and comfriming letter. In this time i’ll
tell you the example of claim letter. Let’s check it now !!
GG Company, Ltd
Bulouver Road, Bandung, West Java
Tlp: (021) 8885555 Fax: (021) 888555
www.ggcompany.com
January 8,
2017
Mr. Daniel Juliandys
Customer Service Manager
Brand YG Company
379 Turbo Road
Bogor, West Java
Dear Mr. Juliandys.
In a recent shipment from Brand
YG Company, there were two problems. First is damage of the product and price
recording errors.
On 4th January, we
placed the following order: one copy of TL-9987-005 and two copys of
TL-9786-986. One of two product of TL-9786-986 is damage. We are returning the
one copy of TL-9786-986.
And the second problem is price
recording errors. We have paid part of the payment, but not includd in the
invoice. Please correct our invoice.
To resolve the problem, we would
appreciate your is money back and the return. Enclosed are copies of my record invoice.
Thank you for taking the time on
read this letter. We have been a ststisfied customer of your company for many
years and this is the first time we have encountered a problem. We look forward to your reply and a
resolution to my problem, and will wait until 10th January before
seeking help from another source. Please contact us at the above address or by phone.
Sincerely,
Metta Devi
Purchasing Supervisor
Enclosure : Invoice (photocopy)
