Business Phone Call and Appointment Letter

Hello guys, today I'll tell you how to make a convercation business phone call and how to make an appointment on e-mail

Bussiness Phone Call

• If  Talking Directly to Someone

Receptionist  : Good afternoon, Louie Department can I help you?

Rachel           : Good afternoon, can I speak to Ms. Angel, please?

Receptionist  : Who’s calling please?

Rachel           : I’m Rachel.

Receptionist  : Could you spell that, please?

Rachel           : Sure, it’s R-A-C-H-E-L.

Receptionist  : Certainly. Please hold on a second. I’ll transfer your call.

Rachel           : Okay, Thanks !

--------------------------------Connecting to Angel--------------------------

Angel              : Hello

Rachel            : Is this Ms. Angel?

Angel              : Speaking

Rachel            : Hello Ms, I’m Rachel from Y&G department. I would like to confirm about the meeting is to be held in Saturday. In SN Hotel & Convertion at 7 pm.

Angel              : Okay, i’ll come to the meeting.

Rachel            : Okay Ms, thank you for your confirm.

Angel              : You’re welcome

• If Make Appointment

Receptionist  : Good afternoon, Louie department can I help you?

Rachel           : Good afternoon, can I speak to Ms. Angel, please?

Receptionist  : Who’s calling please?

Rachel           : I’m Rachel.

Receptionist  : Could you spell that, please?

Rachel            : Sure, it’s R-A-C-H-E-L.

Receptionist  : Certainly. Please hold on a second. I’ll transfer your call.

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Receptionist : Sorry, I think her line is busy. Do you want to leave a message?

Rachel           : Please tell to she for meet with me on 9th November 2016. At Mujigae on 7 pm.

Receptionist  : Okay, i’ll convey to Ms. Angel.

Rachel           : Thank you very much

Receptionist  : You’re Welcome

• If Reschedule An Appointment

Receptionist  : Good afternoon, Louie department can I help you?

Rachel           : Good afternoon, can I speak to Ms. Angel, please?

Receptionist  : Who’s calling please?

Rachel           : I’m Rachel.

Receptionist  : Could you spell that, please?

Rachel           : Sure, it’s R-A-C-H-E-L.

Receptionist  : Certainly. Please hold on a second. I’ll transfer your call.
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Angel              : Hello

Rachel            : Is this Ms. Angel?

Angel              : Speaking

Rachel            : Hello Ms, I’m Racel from Y&G Departmment. I want to tel you that, the meeting should be held on 10th November 2016, will be reschedule on 15th November 2016 at GG Hotel & Convertion on 5 pm.

Angel              : Okay, no problem i understand. Thanks for your information !

Rachel            : Okay, Thank you and good afternoon

Angel              : Good afternoon

Appoinment Letter

November 9, 2016

Angel, Marketing Director

Louie Department

03 Rose Street

Bekasi, West Java

Dear, Ms. Angel

I’m writing to you to ask if it would be possible for me to set up an appointment with you next week.

I want speak to you about the meeting. The meeting will discuss about a new project for coorperation between our companies.

May I perhaps suggest you that we’ll meet at Mujigae on Monday, 14th November 2016 at 5 pm.

I look forward to hearing your reply.

Sincerely

Rachella

Refference :

http://www.perfectyourenglish.com/businessenglish/appointment-letter-sample.htm